FAQ

Frequently Asked Questions

The product I want is out of stock! What are my options?

The lead times for products out of stock are displayed beneath each product. Lead times vary between our suppliers and could be anything from a few days to several weeks.

What happens if I want to make a claim under the manufacturer's warranty

If a product breaks or experiences any other issues within the manufacturer's warranty period, you can contact our service team to assist with warranty replacement.

What if I am interested to obtain more information about a product?

You can contact us by emailing us at info@gaiascience.com.my or call us a +603 - 8065 3889. Alternatively,please fill up our enquiry form available in our website. Our team will get back to you soon